Refund and Returns Policy

At Source IPTV, we strive to provide high-quality services and products to our customers. However, we understand that there may be circumstances where you need to return a product or request a refund. Please review our policy below:

Refund Policy:

  1. Subscription Services: We offer subscription-based services for accessing IPTV content. Refunds for subscription services are only provided within 7 days of the initial purchase if the service has not been utilized or activated. Once the service is activated, refunds will not be issued.

  2. Hardware and Equipment: If you have purchased hardware or equipment from Source IPTV, you may request a refund within 30 days of purchase if the product is unopened, unused, and in its original packaging. Refunds will be issued minus any applicable restocking fees.

Returns Policy:

  1. Defective Products: If you receive a defective product, please contact us immediately at to arrange for a return or replacement. We will provide instructions on how to return the defective item and will cover any return shipping costs.

  2. Non-Defective Products: If you wish to return a non-defective product for any reason other than dissatisfaction with the service, the item must be unopened, unused, and in its original packaging. Customers are responsible for return shipping costs, and a restocking fee may apply.

How to Request a Refund or Return:

To request a refund or return, please contact our customer service team at with your order details and the reason for the refund or return. Our team will review your request and provide further instructions on how to proceed.

Important Notes:

  • Refunds will be issued to the original payment method used for the purchase.
  • Refunds may take up to 5-7 business days to process depending on your financial institution.
  • Source IPTV reserves the right to refuse refunds or returns if the product shows signs of misuse, tampering, or damage.

If you have any questions or concerns about our Refund and Returns Policy, please don’t hesitate to contact us at We are here to assist you and ensure your satisfaction with our services and products.

Thank you for choosing Source IPTV!